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Honeywell Electronic Air Cleaner Repair & Service On Your Power Supply

SKU#: DIAGNOSTIC
List Price: $150.00 Sale Price: $39.95
Product Description

Electronic Air Cleaner Repair & Diagnosis On Your Air Cleaner Power Supply. Labor only to diagnose & repair your electronic air cleaner power supply. We are the only company in the country to offer electronic air cleaner repair & diagnosis service for both consumers and contractors alike. We perform this service on all Honeywell electronic air cleaners. Mother boards can NOT be repaired since the individual components on the boards are NO LONGER available. We are however, able to determine IF the mother board is bad and sell you a replacement mother board if needed.

Here's How It Works

1. Purchase the DIAGNOSTIC service on the website. The shipping charge in the purchase is the return shipping paid in advance.

2. Remove the Power Supply Assembly from the Air Cleaner (FOR FURNACE MOUNTED AIR CLEANERS IT IS THE METAL BOX THAT IS BOLTED TO THE TOP OF THE AIR CLEANER CABINET).

3. Ship us your entire Power Supply using UPS or FedEx. This way you can track your shipment and have proof of receipt/delivery.

4. Upon arrival our technicians diagnose what is wrong. After determining what is wrong, we email you the results and tell you the parts cost for repair.

5. You then approve the repairs and we install the parts for you. Parts cost is not included in the Diagnostic fee but the labor to install any needed parts is.

6. Your Power Supply is then shipped back to you ready to be remounted on your air cleaner. Turn around time is normally within 1 week.

Important!!!
We would like you to include the model and serial number of your unit (if you know it) so we can reference the correct parts for it. Again please ship to us using UPS or FedEx to track your shipment and have proof of receipt. DO NOT ship with the US Postal Service. Please include either a copy of your invoice (generated by this website upon purchase of DIAGNOSTIC) or write the invoice number on a piece of paper and include it with the Power Supply assembly so we know who owns it. The address you need to ship your Power Supply to is:

Honeywell Parts
1513 W Whispering Wind
Phoenix, AZ 85085

Customer Rating:

Product Reviews

Add your review of this product Global rating: 5.00 from 18 reviews
Jan 29, 2012
Honeywell power supply by Geoff Covert (Cincinnaati Oh US)

I shipped a power supply to them for repair and they diagnosed it and said it needed no repair. I appreciated their fair, honest response and quick service.

 
Dec 9, 2011
708291 by John Corrigan (Newark DE US)

I was very pleased with the offer and the service. I analysed the problem with the help of your on line procedure and sent the power unit for repair. The labor cost was fixed and reasonable and lower than having an HVAC company walk in the door. Thank you for the excellent service. My unit is functioning very well now. Your model should be adopted for other appliances manufacturers. Sincerely, John Corrigan

 
Nov 1, 2011
Honeywell Electronic Air Cleaner Repair & Service On Your Power Supply" by Frank R. Geraci (Cranbury Ne US)

I received the repaired part and immediately installed the power unit back into air cleaner. Nothing happened! I checked all electrical connections and outlets. I check your web site a realized that the heater/air conditioner had to be running for the unit to function properly...and it does. Thanks for a great service and info through your web site. Also , when I placed this order the people there were pleasant, knowledgeable and very helpful.

 
Oct 21, 2011
Convenient, reasonable, fast by Jose Traverso (West Orange NJ US)

My Heating/AC company wanted $ 970.00 for changing the power head on this electrostatic filter. They refused to itemize such proposal, and upon research I learned that the cost of a new power unit is about $ 370.00. So they wanted $ 600.00 for labor (removing 2 screws, and replacing this unit with a new one: 5 minutes of labor or less). I then engaged the Honeywell service, learned that the power unit did not need replacement, and had the unit serviced through a convenient, reasonable and fast process. Difficulties: 1) shipping this unit is problematic and quite expensive, due to the odd shape that requires an unusual box and triggers significant overcharges; 2) reading people's comments, it seems that there is a good number of mother board failures, and the Honeywell technician could not explain what causes such failure. In any event, the overal experience was quite smooth, and definitely less expensive than the proposed service from my AC company. Since these are very good filters, I recommend servicing them regularly (cleaning of the cells and prefilter screens at least every 6 months), and contacting Honeywell before embarking in expensive service or part replacements.

 
Aug 26, 2011
Service review by Karl Knutson (Midlothian Tx US)

Received repaired unit and installed same. Seems to be working fine. All the people I talked with were excellent and provided all the information needed. Further they provided great advice on how to better maintain the unit in the future. I was very impressed with the manner in which everyone I spoke with worked with customers. Honeywell seems to be an example in how a successful company should be operated. Coo Doos to all. Karl Knutson

 
Aug 20, 2011
Thrilled with the service by Mabel Flowers (Southfield MI US)

In looking for a replacement for my non-working electronic air cleaner attached to my furnace, I came across your web site with an offer to diagnose the problem for a great price. I took advantage of it then shipped my unit to you for diagnosis and repairs. The whole process took about 10 days. The whole process was so easy because I didn't have to call in an expensive service man to get the unit repaired. I am sure I saved hundreds of dollars by using you. I am thrilled that I found you.

 
Aug 16, 2011
Joseph Foos by Joseph Foos (Linden MI US)

very satisfied with the prompt service.

 
Jul 23, 2011
Rating by Jerry DePoyster (Germantown MD US)

No problems. I give Jay 10 stars for customer service.

 
Jun 17, 2011
Wonderful! by Roy Thompson (Arlington Heights IL US)

Your service worked very well for me and saved me a lot in doing it myself! Unfortunately, I did require a new "motherboard" which is quite expensive, but cheaper than calling the HVAC guy! Within, minutes of receiving my now "repaired" power supply, the unit was up and running! Would highly recommend anyone requiring such service! Thanks, Roy Thompson

 
Jun 12, 2011
Honeywell Electronic Air Cleaner by Michael Plassa (Yardley PA US)

Completed the repair of the Honeywell Electronic Air Cleaner. Answered all of my questions, Thanks

 
May 17, 2011
Instructor by Vernon Irwin (Spring Mills PA US)

A great web site design that allows a homeowner to diagnose and fix a problem themselves. Great service!

 
Apr 12, 2011
Owner by Roger A Hilt (Lafayette In US)

Thank you very much for the quick service and for answering questions. I was waiting a few days to see the results . So far so good . Will use your service again . Thanks again .

 
Apr 9, 2011
Electronic Air cleaners repair & service by Kris (Issaquah WA )

We were very pleased with the outcome. The company that maintains our furnance wanted to charge us $700 for a new control box for our air cleaner which was not in our budget. The representative from Honeywell's 800# told us about this repair option so we gave it a try. Honeywell found only minor problems with the controller and therefore saved us hundreds of dollars. The unit was shipped back to us very quickly and is now working perfectly. I have already recommended this solution to a co-worker.

 
Mar 22, 2011
Fast Service by Tom Slavin (Bothell WA US)

Easy, fast and efficient. My EAC power supply was replaced and back to me in a very short time. The service department also included a replacement ionizer wire in the package at my request. I am very pleased with the response time and quality of workmanship. The EAC is now back and operating in my forced air heating system.

 
Feb 27, 2011
Honeywell Air Filter by Robert Williams (Fullerton CA US)

I received my Power Supply, well packaged and in good shape. I have installed it in my electronic filter and it seems to work just fine. It has bee installed for 3 days now----I will rate the repaired part at some time after it has been in use for a while.

 
Feb 14, 2011
Dan Newman by Daniel Newman (West Chester Pe US)

We had our Honeywell system put in 1989. In November of 2010 we started to have problems. After 22 years we thought it was time to replace it. I found your web page which contained your service. I did the online test to be sure what the problem was. I sent my unit to Honeywell. After Honeywell received my unit I was contacted by e-mail and phone. I was told the mother board was bad, and the cost to repair. I received the unit back today. The power supply is on line and working great. Thank You Dan and Mary Anne Newman

 
Dec 26, 2010
Honeywell Electronic Air Cleaner Repair & Service On Your Power Supply by CH Chen (Houston Te US)

My air cleaner was about 30 years old, and i was not certain it could be fixed. But after I ordered the Honeywell Electronic Air Cleaner Repair & Service, I received the call from Honeywell, and the technical dept. was great, and guided me step by step, and I was able to ordered all the necessary replacement parts. After I received all the parts, I again called the technical dept. for help and received enough tips and knowledge, then i was able to installed all the parts. Now my 30 years old Electronic Air Cleaner is working just like new again.

 
Nov 18, 2010
Go to the Source by Jim Bemis (Bothell WA US)

After discovering our electronic air cleaner was not working and diagnosing the issues with the help of the Honeywell website, we decided to use their repair and service on the power supply..........It took about ten days from when we sent it UPS and it was returned in like new condition and even better-working properly. Why mess around with anything other than the manufacturer with the knowledge and expertise to remedy the problem? We will use them again.........if it becomes necessary. (keeping our fingers crossed it won't be, though)

 
 

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